I have interviewed someone who have a good knowledge for the topic that I brought. He is Muhammad Alfan Hakim who is a Student of hospitality study in Sahid Polytechnic of Tourism Jakarta. His background has convinced me to decided interviewed him about this.
Currently, he has been working as an Intern in one of a Hotel in Bandung. I asked him about the topic with several questions, started with the different that he felt before pandemic situation and in the pandemic right now. He said that, "in the hospitality industry, he felt the different with right now situation". As we know, right now every industries in global nor in our country are affected with this pandemic as well as Hotel Industry. Hotel industry seems related with tourism because before the pandemic everyone could go whenever they want without any worries and warning. Furthermore, Hotel is a vital place where everyone decided to staycation. Ever since the pandemic, so many Hotels were closed permanently because they experienced a significant decrease in income. as he said that "The occupancy have decreased and the income to the hotel's also having dwindle" which it made the management should take a risk in order to overcome the situation, he said that the hotel management have applied health protocols to guarantee that all the guest are safe to stay, in the early pandemic they stopped all the interns and several workers with no limit discernible time. and while the others, they do shifting system works. Those all the thing they did just to reduced expense of the hotel, so the hotel could survive. Also they stopped the buffe and changed into room service delivered, the guests ordered menu and will be delivered to their room.As Indonesian's Governments suggested that the workers in the hotels should using mask and face shield. In addition, they restricted the usage of ballroom with 50% capacity in maximums. We knew from the interview session that the hotel already do all the best and trying best to obey all the strict protocols. for the shake of surviving in this pandemic. "May the pandemic gone soon" he stated.
To sum up, everyone could staycation with notes that they must obey all the protocols applied in the hotels because the management tried so hard to giving the best service they could to all the guests.


